hello

how do we collaborate?

trust

Hard to earn, so easy to loose

You seek the company of those you know, like and trust.

My process is unique, transparent and surprisingly affordable.

I will be your contact and guide throughout the duration of our collaboration.

steps

To make sure we're on the same page

F.A.Q.

You must have some

Design Process

Design is strategic problem solving that improves people’s lives. Empathy, pragmatism and creativity are applied to the adventure of hunting and validating ideas — a process that leads to intentional solutions.

The results are intuitive, delightful and beautiful experiences. Good design benefits users without users ever having to think about it.

Design is iterative, never giving up on the mission to guide people through life in a more effortless and more enjoyable way.

Each project I take on loosely adheres to a three step process. These three steps are identifying the problem, narrowing down to the most relevant solutions through a cycle of iterations and testing, and following through for a successful shipment.

Because I am not a visual designer, I prefer to work on projects with design guidelines in place. When I have the colors, fonts, etc to work within, I am much more confident in making complementary visual design decisions.

I value visual designers for their dedication to the latest visual design trends. I myself am more passionate about the underlying UX structure: product strategy, information architecture, and interaction design.

How we collaborate

Though you’re handing me the reins, I encourage you to be as involved in the project as you want to be.

No one knows your business better than you, and by being part of the process you’ll help define the direction your company takes with its digital solution and branding.

It obvisouly depends on the complexity of the project.

The longest lasted for 9 months. The longest collaboration with a client went on for almost 4 years.

A decent duration for a small to medium sized project would average between 8 and 10 weeks.

can provide support through consulting and coaching your team, or I can take the lead, run specific research and produce workable deliverables for you.

General interest

Communication: Email, Skype, phone

Task and data organization: Asana, Google Suite, Notion

Design & feedback: Figma, Sketch, InVision

Testing: UserTesting, GoToMeeting, Zoom

Figma for flows and wireframes

Sketch for visual mockups

InVision for prototypes and feedback

Google Docs to organize and present gathered data

UserTesting for remote unmoderated testing

Skype for live meetings and remote moderated testing

Mixpanel & HotJar for analytics and UX tracking

I can adapt to various working styles, and have hands on experience in both agile and waterfall methodologies.

Because I am not a visual designer, I prefer to work on projects with design guidelines in place. When I have the colors, fonts, etc to work within, I am much more confident in making complementary visual design decisions.

I value visual designers for their dedication to the latest visual design trends. I myself am more passionate about the underlying UX structure: product strategy, information architecture, and interaction design.

Before a project

No, I only say yes to projects where I know I can contribute to. See more details in the Services section.

If you’ve worked with agencies before, you can throw away all your expectations.

I am the only contact point you’ll ever have. I’ll never outsource your work. I’ll never charge you for a receptionist. I am a one-man company and I have no intention of changing that.

Flexibility and lots of communication are what smooth, successful projects are made of.

You may have hired me to craft a top-notch user experience for your product, but your experience as my client is just as important to me.

Therefore I am available to connect with your team, immerse in the company culture as much as possible.

My goal is to bring you the most value for every cent.

Sometimes that means I’ll advise you to work with someone who is at a junior level, or perhaps I’ll talk to your development team and see how we can best bootstrap solutions to lower your costs.

That being said, my MLE is 2000EUR.

During a project

I never miss a deadline.

No, really. My secret is simple: I respect the project and set aside enough time to get it done correctly.

I will never give you a date that can’t be met.

That’s a two-way street, of course; I’ll rely on you to give me certain things on time so I can incorporate them into the project.

I am happy to work in house (client side or agency) as part of your team, or remotely, checking in with you over meetings.

My only limitation is my time (which is of course finite) and I am determined to ONLY take on the volume of work for which I can deliver excellent results – on time.

I am currently available to take on new projects.

At the start of any new project, I take the time to get on the same page and agree on two things: what the final product should look like, and when it needs to be finished.

After a project

Communication: Email, Skype, phone

Task and data organization: Asana, Google Suite, Notion

Design & feedback: Figma, Sketch, InVision

Testing: UserTesting, GoToMeeting, Zoom

Figma for flows and wireframes

Sketch for visual mockups

InVision for prototypes and feedback

Google Docs to organize and present gathered data

UserTesting for remote unmoderated testing

Skype for live meetings and remote moderated testing

Mixpanel & HotJar for analytics and UX tracking

I don’t disappear.

I keep in touch with you and the dev team, taking on a support role, to make sure we manage to ship successfully and on time.

But if you prefer to end the collaboration, I have no problem with that.

Links

How we build the relationship

During the 18-years journey I had the pleasure to provide design and even development services for 150+ projects from a large variety of market segments and come to explore cultures from: Austria, Belgium, Canada, Finland, France, Germany, Romania, Switzerland, U.K. and U.S.A.

My diverse experience allows me to share a unique glimpse into different challenges and one of exciting perks of my trade is the possibility bring long term known solutions from a field to solve a client’s problem in another.

The liberty to leave a relationship often gives us the courage to make the first step.

I found a way to avoid headaches: taking it one step at a time.

If you find I’m not the right fit for your goals, culture or expectations you have the option to end the collaboration after each completed milestone.

I’m not afraid to tell the truth and won’t take you as a client if I don’t feel I can provide value for you.

Also, if by any chance, I am unable to deliver in the agreed upon timeframe I will let you know in due time.

This is a two way street: I also hope you will not refrain from sharing with me what bothers you in our collaboration.

This idea that you have in mind, this redesign that you plan are the next step that will take you close to your vision. 

You know best how your business, processes and procedures should work and your enthusiasm often translates into a fire that nobody else could ever understand. 

My fire is putting the relevant pieces, in a specific order so that IT connects your business with your customers in a meaningful way. 

I’ll be honest: I can’t guarantee it. Who can?

While I know I will contribute my best to create the premises for success, the implementation of the solution, maintaining it, intepreting the right data and acting upon it, doing it in a timely manner – they’re not exclusively up to me – it’s a team effort game.

You are improving the odds by hiring me to reduce the risk of failure by employing a process shaped and executed by an experienced professional.

clients

Who do I work with?

I work with small and medium business owners and startups, as it allows me to focus on the core of the business, avoid organizational barriers, get rapid buy in and create an authentic and competitive product.

It’s also extremely rewarding to see almost instant results, as the work delivered can be implemented straight away. If you’re bold, invested and flexible to adjust the solutions, you are exactly the client I want to work with!

  • Companies that need external consultation, as a UX team of one
  • Design agencies, as additional UX resource
  • Individuals developing new ideas, looking to attract investment
  • Small businesses that need affordable websites or UX consultation

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