steps
the U.S.E.R. process
Is about designing products that people actually want and need.
My design process is rooted in human cognition and behavior, and by exposing your company to fresh perspectives I aim to uncover key details that clarify your essence and bring value to your customers.
Why, you ask?
Because that means less frustration, increased loyalty, and an advocacy boost. Leading to more, customers.
understand
Why are we doing this?
As a UX consultant, my first step is always about gaining perspective & knowledge.
I know nothing about your business. And that’s a good thing because I dig deep to gather everything that can help us craft the best possible solution.
strategy
How will we do it?
We draw insights from the research data and craft a product roadmap that solves problems like no other existing products. We choose the most effective way to solve your problem or reach your goal.
execution
What should we deliver?
review
Does it work? Let’s test it!
It often happens that the solution you seek to implement would only manage to alleviate the symptoms of a deeper pain.
Allow me to explore that pain and cure it properly.