Pay Per Minute

Is it worth to launch a new service?

Industry

Finance

Platform

Android

Project type

The only solution for charging your customers for consulting, training or advice via GSM phone calls. Install the app, login and start charging for your time!

01

overview

About Minutizer

Think PayPal for time.
Minutizer started in 2013 as a payments system for live interactions on Skype. In the meantime they expanded their offer for WhatsApp and Telegram. And phone calls, the core of our story.

Pay Per Minute is an Android mobile application that helps expert consultants and entertainers bill professional phone calls with their customers.

As the product designer I worked with the Minutizer team, my client, and Adonis Software, the developer, to design the Minimum Viable Experience for one of their innovative services.

Established in

2013

Sector

Finance

Payments

02

plan

Objective

For the business

Testing a new service that would allow Minutizer to expand their offering. In line with the brand vision allowing them to get the necessary intel to develop a sustainable new revenue stream.

For the customers

Make it easier for current customers to charge for the extra time spend with clients offering services via phone. Allowing others to offer more by consulting or entertaining using their voice.

Collaboration with Max went without a hitch: while he asked a lot of questions about the business aspects of the service, he also offered plenty of insights and suggestions (determining us to rethink certain approaches) and all in a timely manner.

03

challenges

Unique problems to solve

Do we have a viable market?

Validate that there is enough interest for the service

How are they using it?

Gauge user needs and expectations to ensure long-term viability

04

customer

Who I designed for

Pay Per Minute offers the means for service providers to charge for their time spent, in this case, on the phone, consulting. 

There is no marketplace, each provider decides if and how they promote this channel.

woman in black long sleeve shirt sitting on white couch
Danielle

Service provider

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woman in black shirt smiling
Clarissa

Client

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05

process

Design journey

Carflow

Testing a new service that would allow Minutizer to expand their offering. In line with the brand vision allowing them to get the necessary intel to develop a sustainable new revenue stream.

Carflow

Testing a new service that would allow Minutizer to expand their offering. In line with the brand vision allowing them to get the necessary intel to develop a sustainable new revenue stream.

Carflow

Testing a new service that would allow Minutizer to expand their offering. In line with the brand vision allowing them to get the necessary intel to develop a sustainable new revenue stream.

06

solution

The breakthrough

Testing a new service that would allow Minutizer to expand their offering. In line with the brand vision allowing them to get the necessary intel to develop a sustainable new revenue stream.

Make it easier for current customers to charge for the extra time spend with clients offering services via phone. Allowing others to offer more by consulting or entertaining using their voice.

Deliverables
  • Mobile App Design
  • Marketing website
total engagement

6 months

Features

Track incoming phone calls

Our top priority: track incoming callers and the duration of the call

Log all the professional calls

Logging all the calls, including missed and rejected ones to allow doe follow-ups.

Review calls and transactions

Access to logs of the last 100 calls made via phone & Skype

Receive system notifications

Another channel of communication between the user and the system.

Explore on your phone

07

highlights

A closer eye

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08

results

The outcome

What’s more important than shipping? Achieving the goals. Did we?

Make it easier for current customers to charge for the extra time spend with clients offering services via phone. Allowing others to offer more by consulting or entertaining using their voice.

Team & Role

I acted as the Product Designer in my first collaboration with a remote development team, as an independent contractor.

YEar

2017

Timeline

9 weeks

Budget

5 ↗ 10K EUR

Delivered
Toolbox
Engagement period

7 months

Software

I always welcome opportunities to break out of the molds of expectations, and truly innovate. Being able to bring such added value for professionals across various industries was a fulfilling design experience for me.

collaboration

Aiming for clarity?

Combing through portfolios, seeking the right professional to design your mobile app?​

Or maybe you’re looking for a long-term collaboration with a reliable expert.
Tell me about your journey, let’s remove the obstacles together.

›››

case studies

Keep exploring!

CF1

Carflow

Maybe you should! Others certainly do, thanks to Minuter’s tech.

Parting advice, diagnosing a problem or merely entertaining via phone…

W5

Well.com

Maybe you should! Others certainly do, thanks to Minuter’s tech.

Parting advice, diagnosing a problem or merely entertaining via phone…